Weaver. Privacy Policy

At Weaver, your privacy and trust matter to us. This Privacy Policy outlines how Beyond Story Pty Ltd ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website (www.theweaver.io), programs, and services.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, email address, and contact details

  • Account login credentials (e.g., username)

  • Billing and payment information (processed via Stripe)

  • Information you submit via forms, surveys, or session feedback

  • Usage data such as page visits, program progress, and click behaviour

We do not collect sensitive health or clinical information, nor do we ask for it.

2. How We Collect It

We collect personal information:

  • When you sign up, subscribe, or purchase a product

  • When you use the Weaver platform or interact with our website

  • When you participate in live sessions, Q&As, or surveys

  • Through cookies or similar technologies

3. Why We Collect Your Data

We collect your personal information to:

  • Provide and personalise your experience on the Weaver platform

  • Deliver the products or services you've purchased

  • Send relevant updates, reminders, and support communications

  • Improve our content, programs, and user experience

  • Meet legal or regulatory obligations

You can opt out of marketing emails at any time by clicking “unsubscribe” in the footer.

4. How We Store and Protect Your Information

We store your personal information securely on reputable third-party platforms (e.g., Squarespace, Stripe, Google Workspace). We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, misuse, or disclosure.

Only authorised team members have access to your personal data for legitimate business purposes.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service providers who support our platform (e.g., Squarespace, Stripe, analytics tools)

  • Legal authorities, if required by law or to protect our rights

All third-party providers we use are required to comply with privacy and security obligations.

6. Access, Corrections, and Deletion

You have the right to:

  • Access your personal information

  • Request corrections if your details are inaccurate

  • Request deletion of your account and personal data (unless required by law to retain it)

To exercise these rights, please contact us at info@theweaver.io.

7. Cookies and Analytics

We use cookies to improve your browsing experience and track anonymous usage data. These may include:

  • Essential cookies (for platform functionality)

  • Performance cookies (to measure engagement and traffic)

  • Third-party tools like Google Analytics

You can manage cookies through your browser settings. Disabling cookies may impact your experience on our site.

8. Data Retention

We retain your information only as long as necessary:

  • To deliver services you've requested

  • To comply with legal or regulatory obligations

  • To maintain accurate business records

If your account is inactive for an extended period, we may delete or anonymise your data.

9. International Users

Weaver operates in Australia. If you are accessing our platform from outside Australia, your information may be transferred to and stored in jurisdictions with different privacy laws. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or services. The updated version will always be posted here with the latest revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

info@theweaver.io